Human Resources Services
  Management Support

We provide one on one support to you in managing difficult employee relations issues, ensuring compliance with relevant employment legislation and sound HR practices. We assist you to develop strategies to manage and resolve those contentious staff issues, including performance problems and disciplinary issues. 

Performance Management

The development of management tools, performance appraisal instruments and processes will enable you to manage and measure the performance of your employee. We provide assistance in developing methods and strategies to manage staff performance deficiencies, including attendance issues. 

Employee Relations

We assist in the proper application of progressive discipline from verbal reprimands to letters of dismissal, ensuring each step is properly administered, documented, fair, consistent and most importantly, defensible

We provide assistance in developing responses to grievances at all steps, ensuring compliance with time lines in Collective Agreements and preparation for Mediation, Arbitration and Human Rights Tribunal complaints etc. 

We have significant experience developing bargaining positions and negotiating both renewal and new Collective Agreements and can provide assistance and support to your organization.

Harassment and Discrimination Investigations

We conduct Human Rights Code or Bill 168 investigations, including those in unionized environments with bargaining unit representatives. 

Human Resources Policies

We assist in the development of policies, procedures and processes to meet organizational requirements and ensure workplace policies, procedures and practices conform to legislative requirements such as Employment Standards Act, Human Rights Code, Occupational Health and Safety, Accessibility for Ontarians with Disabilities Act, etc. We assist in the preparing for accreditation reviews or meeting ISO requirements. 

Staffing and Recruitment

Our strategic approach to hiring will ensure that you match the best people to your organizationís requirements. This includes assistance in development of job descriptions, job ads and selection criteria, and then assistance with applicant screening and interviewing. We can also assist with reference checking and the development of letters of offer and employment contracts. 

Salary and Position Administration

We review your organizational structure, conduct a review of your job descriptions, and assist you to make changes to meet your emerging or future needs. 

We review your salary structure and amend or develop salary grids, ensuring compliance with relevant legislation such as Employment Standards Act and Pay Equity. 

Benefit Administration

We review your benefit plans and make recommendation for changes to meet your new and emerging needs.  We have contacts with a variety of benefit brokers and providers and can act as a knowledgeable liaison with them. 

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